Terms and conditions
Native Aussie Pharma Pty Ltd is a registered Australian Proprietary Company.
ACN: 603 945 839
This website and our online shop is a service provided by Native Aussie Pharma Pty Ltd and your use of it is considered your acceptance of the following terms and conditions.
All prices are quoted in Australian dollars (AUD). All transactions are processed in AUD. Prices are GST inclusive.
Shipping and Delivery
Native Aussie Pharma Pty Ltd ships goods Australia wide, however at this time we do NOT accept international orders through our website. Please contact us at [email protected] to enquire about a special order. A flat rate of $10 postage and handling per order will be added to the order total before checkout. Orders are dispatched within 10 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. All packages are posted via Registered Australia Post.
NOTE: DUE TO THE CORONAVIRUS (COVID-19) DELIVERY TIMES MAY VARY. WE APPRECIATE YOUR UNDERSTANDING.
Customer Service Policy
Native Aussie Pharma Pty Ltd is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed as ‘in stock’ on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 5 business days to arrange an agreeable alternative item, a backorder or a full refund.
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, or are different to the product purchased on the website. If you are seeking a refund, please contact Native Aussie Pharma Pty Ltd via email and have your order number handy at [email protected] outlining the reason for refund and your order number. Contact must be made within 2 weeks of purchase.
The material within this website is distributed as an information source and is subject to change without notice. Native Aussie Pharma Pty Ltd reserves the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. Links to other websites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service.
Native Aussie Pharma Pty Ltd does not guarantee, represent or warrant that your use of the services shall be uninterrupted or error-free. You expressly agree that your use of, or inability to use, the Native Aussie Pharma Pty Ltd service is at your sole risk.
Native Aussie Pharma Pty Ltd, its directors, employees, affiliates, agents or contractors will in no case be liable for any direct, indirect, incidental, or consequential damages arising from use of any Native Aussie Pharma Pty Ltd services, including but not limited to any errors or omissions in content, or loss or damage of any kind incurred as a result of the use of any content or product posted, transmitted or otherwise made available via the Native Aussie Pharma Pty Ltd service.
Native Aussie Pharma Pty Ltd makes every reasonable effort to protect information submitted by you in connection with the Services, but submission of such information is at your sole risk and Native Aussie Pharma Pty Ltd disclaims any and all liability for any loss or liability relating to such information in any way.
Native Aussie Pharma Pty Ltd does not represent or guarantee that the Service will be free from loss, corruption, attack, viruses, interference, hacking or other security intrusion and Native Aussie Pharma Pty Ltd disclaims any liability relating thereto.
Any links to third-party websites are inserted for your reference and convenience and do not imply endorsement by Native Aussie Pharma Pty Ltd. Native Aussie Pharma Pty Ltd makes no representation or warranty regarding these sites and no responsibility is taken by Native Aussie Pharma Pty Ltd for the consequences of viewing and use of these sites.